Whether you are replacing an older tankless water heater or thinking about switching from a traditional tank to tankless, Shanks Onsite Services can help you understand your options and choose what makes sense for your home.
Tommy installs clean, professional tankless water heater systems for homeowners across West Georgia and nearby North Metro Atlanta areas. We explain things clearly, answer your questions, and give you honest guidance before any work moves forward.
Text or call 470-531-3956
A tankless water heater can be a great option for the right home, but it is not something you want guessed at or rushed. The size of the home, number of fixtures, gas supply, venting, water quality, and installation location all matter.
At Shanks Onsite Services, we take the time to look at your setup and talk through what you are hoping to improve. Some homeowners want more dependable hot water. Some are replacing a failing tankless unit. Others are interested in freeing up space or upgrading from a traditional tank water heater.
Our goal is simple: help you feel informed, comfortable, and confident before moving forward.
If you are considering a new tankless water heater, Tommy can look at your home’s plumbing and gas setup to help determine whether tankless is a good fit. We can explain what would need to be done, what to expect during installation, and what type of system may make sense for your household.
If your current tankless water heater is older, unreliable, giving error codes, or only providing hot water to part of the home, replacement may be the best long-term option. Tommy can review your current setup and explain whether replacing the unit makes more sense than continuing to chase repairs.
We often discuss Navien tankless options when they are a good fit for the home. Navien systems are a popular choice for homeowners looking for a modern tankless water heater setup. Tommy can walk you through whether a Navien tankless system makes sense for your plumbing, gas, venting, and hot water needs.
Gas tankless systems need proper planning. The gas supply, venting, water lines, condensate, shutoff valves, and installation space all need to be considered. We take installation details seriously because they affect both performance and long-term reliability.
You may want to talk with us about replacement if you are noticing:
Hot water only working in part of the home
Water turning cold during use
Repeated error codes
The unit needing frequent resets
Repairs becoming more expensive
An older tankless unit that is no longer dependable
Changes in hot water demand in the home
Concerns about an existing installation
Not every tankless issue automatically means replacement. Sometimes there may be a repair or maintenance option. But when the unit is older, unreliable, or not serving the home well, replacement can be the more practical choice.
A water heater problem can feel stressful because hot water is something your home depends on every day. We do not want you to feel pressured into a decision you do not understand.
When Tommy looks at your tankless water heater, he can help you consider:
The age and condition of the current unit
Whether parts or repairs are realistic
Whether the current setup was installed properly
Whether the unit is the right size for the home
Whether a replacement would solve the actual problem
What installation would involve
What your options are before moving forward
We would rather explain the situation clearly than give a rushed answer.
We explain what we find in normal homeowner language. If there are options, we talk through them so you understand what is being recommended and why.
Tommy takes pride in clean plumbing work. A tankless water heater installation should be neat, secure, and thoughtfully laid out — not just “made to work.”
You are trusting someone with plumbing, gas piping, water lines, and an important part of your home. We take that responsibility seriously.
Our water heater workmanship is backed by a 2-year workmanship warranty, giving you added peace of mind after the installation.
Shanks Onsite Services is a small local plumbing business serving West Georgia and nearby North Metro Atlanta areas. When you call us, you are not dealing with a big franchise runaround. You are working with Tommy and Lacey.
During a tankless water heater estimate, Tommy may look at:
Your current water heater setup
Gas line access and sizing considerations
Venting location and requirements
Hot and cold water line layout
Condensate drain options
Available wall space
Access for future service
Your household’s hot water needs
Any concerns you have been noticing
After looking everything over, we can explain what would be involved and provide a clear estimate before work is done.
A good tankless installation is about more than hanging a unit. The system needs to be planned around the home.
Details like venting, gas supply, water connections, shutoff valves, service access, and condensate handling can make a difference in how clean and dependable the final installation is.
That is why we like to look carefully at the whole setup before recommending a direction.
Tankless water heaters can be a good fit for many homes, but they are not always the right answer for every situation. Some homes may need gas line changes. Some may need venting adjustments. Some may be better served by a different style of water heater.
We are happy to talk through that with you.
You do not have to know all the technical details before calling. Just tell us what you are dealing with, what you are hoping to improve, and what questions you have.
Yes. Shanks Onsite Services installs tankless water heaters for homeowners in West Georgia and nearby North Metro Atlanta areas.
Yes. If your current tankless water heater is failing, unreliable, older, or not providing dependable hot water, Tommy can look at the setup and talk through replacement options.
We can discuss Navien tankless options when they are a good fit for the home. Tommy can help explain whether a Navien system makes sense for your setup and hot water needs.
Possibly. If your current tankless system is not supplying the home properly, replacement or corrections to the setup may help. Tommy would need to look at the current system and plumbing layout to give a clear recommendation.
Yes. We offer free estimates for planned tankless water heater installation and replacement work.
Yes. Shanks Onsite Services is licensed and insured.
Yes. Our water heater workmanship is backed by a 2-year workmanship warranty.
Yes. We serve West Georgia and nearby North Metro Atlanta areas. If you are unsure whether you are in our service area, text or call us and we can let you know.
Whether you are replacing a broken tankless water heater or considering a new tankless installation, we are happy to help you understand what makes sense for your home.
Serving West Georgia & nearby North Metro Atlanta areas.
Text or call Shanks Onsite Services at 470-531-3956