Water around a water heater should not be ignored. Sometimes the source is simple, like a fitting or valve. Other times, water around the unit can point to a more serious issue with the tank or connected plumbing.
If you see water near your water heater, it is best to pay attention early before the problem spreads.
Water may be coming from:
• The cold water connection
• The hot water connection
• The temperature and pressure relief valve
• The drain valve
• The expansion tank
• A shutoff valve
• A nearby pipe or fitting
• Condensation
• The water heater tank itself
If the tank itself is leaking, that usually needs attention quickly.
If you can do so safely, look for where the water appears to start.
Helpful things to notice:
• Is water dripping from the top, side, bottom, or a valve?
• Is the water spreading across the floor?
• Is the water heater gas or electric?
• Is there rust or corrosion around the connections?
• Is the unit still making hot water?
• Is there an expansion tank nearby?
• Is the water coming from the water heater or another nearby source?
Do not touch wiring, controls, burners, or anything electrical if water is nearby.
If you are contacting Shanks Onsite Services about a leaking water heater, send:
• A photo of the full water heater
• A close-up of where the water is showing up
• A photo of the label on the tank
• A photo of the top connections
• A photo of any valves, fittings, or expansion tank nearby
When to Call a Plumber
Call a plumber if water is actively leaking, the water keeps returning after you wipe it up, you see rust or corrosion, the unit is older, or you are not sure where the water is coming from.
Call or text 470-531-3956 with a photo or short video.
Shanks is on it.
CALL/TEXT